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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reg RAMEY

February 10, 2026

4  out of  5
rating by Reg RAMEY
"I have nothing bad to say about the people at State Farm. My experience with the team was excellent. They always helped me through any issues that I had."
We responded:
"Thank you, Reg! We always appreciate the opportunity to serve you and hope you have a great day."
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Margaret Sciara

January 30, 2026

5  out of  5
rating by Margaret Sciara
"Love Devin so Patient and pleasant and very helpful. I enjoyed my dealings with him. Thank you."
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Catherine Lawson

January 28, 2026

5  out of  5
rating by Catherine Lawson
"Being a first time homebuyer, Devon was very informative and helpful in all of my questions. I highly recommend him to anyone. Thank you for your time. Devon you are great."
We responded:
"Congratulations on your new home, Catherine! That is such an exciting milestone, and we are so excited that you chose us to insure it! Thank you for taking the time to leave us a review and I will be sure to pass your kind words along to Devon, it will make his day!"
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Joe Vanderheiden

January 27, 2026

5  out of  5
rating by Joe Vanderheiden
"Daniel really helped me get my Home owners insurance down from my previous company and also got me a great price on my auto insurance."
We responded:
"Thank you for taking the time to leave us a review and WELCOME to our agency! We are so glad to have you as a customer and look forward to serving you in the future!"
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Lauren Neri

January 16, 2026

5  out of  5
rating by Lauren Neri
"Devon from State Farm was really helpful and friendly guiding me through my first auto & life insurance. He made the process run smoothly & quick. 10/10 recommend!"
We responded:
"I am so happy to hear that Devon was able to help you get set up with auto and life insurance and make the process smooth and easy! Welcome to our agency, Lauren! We are so glad to have you. Let us know if you need anything, we are here to help!"
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Michele K

January 16, 2026

5  out of  5
rating by Michele K
"Noemi and Tami have been great to work with. They have helped me by going over my policy to cut down the cost of my car insurance. The prices keep surging every year and they have been great every step of the way. I appreciate all they have done!"
We responded:
"Thank you for taking the time to leave us a review, Michele! We appreciate it. We know that rates in Las Vegas have gone up quite a bit over the last couple of years and we are here to help review your coverage and discounts to make sure you have the right coverage, at the right price. Thank you for letting us serve you!"
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Sara Alexander

January 15, 2026

5  out of  5
rating by Sara Alexander
"Daniel Payne was very patient with me in comparison of policies from my current insurance provider and was able to save me a substantial chunk ( 5k) a year on my homes and cars."
We responded:
"That's excellent, Sara! Daniel is very thorough and I know that you did not skimp on coverage while still saving on premium. Thank you for trusting us with your insurance and be sure to let us know if we can help with anything else!"
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Alan Kushner

January 7, 2026

5  out of  5
rating by Alan Kushner
"Excellent service. Devon was knowledgeable and friendly. Buying insurance can be stressful and complicated, but he made it easy."
We responded:
"That's exactly what we want for you, Alan! A smooth and seamless process from start to finish and I am glad that was your experience with Devon and our office. Thank you for taking the time to leave us a review, we appreciate it!"
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US ENERGY, LLC

December 17, 2025

5  out of  5
rating by US ENERGY, LLC
"Can’t say it enough DEVON WAS AMAZING!!! Wow I have been dealing with hundreds of “Agents” and they ALL were in this Insurance Bus for themselves, but Devon took care of everything that I needed, he even spoke with a third party to get things done the way I needed it, and saved me endless hrs, thousand emails and LOT OF MONEY!! THANK YOU DEVON!!"
We responded:
"Thank you for leaving such a wonderful review! Nothing makes Devon happier than knowing that he made a difference for one of our policyholders! I will be sure to pass this on to him - it will make his day. Thanks again!"
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Molly Huntsman

December 4, 2025

5  out of  5
rating by Molly Huntsman
"Great! Easy signup. Devon was knowledgeable and professional."
We responded:
"Thank you, Molly! We are so happy that you have joined our State Farm family and we look forward to serving you in the future!"
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Michael Moorehead

November 20, 2025

5  out of  5
rating by Michael Moorehead
"I just can’t say enough about how courteous and professional Team Agent Devon Black was when servicing me when I needed to get insurance for a new car purchase. This guy is REALLY good! He made every effort to make sure that I totally understood all that was involved including other options and discounts. I was totally impressed with his knowledge and professionalism. The team at the Jelinek State Farm Agency in Las Vegas has always been so impressive with their outstanding service and customer care. Thank you guys and keep up the good work! MM"
We responded:
"Your kind words mean so much to us! I will be sure to pass them along to Vanessa and the rest of the team. Thank you, Michael! We appreciate you."
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Rafael Solarte

November 19, 2025

5  out of  5
rating by Rafael Solarte
"Devon was a awesome help and very knowledgeable. Had a great experience with him."
We responded:
"Thank you so much for the nice review, Rafael! We appreciate your kind words and look forward to working with you in the future!"
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Cristina Mazon

November 3, 2025

5  out of  5
rating by Cristina Mazon
"Devon assisted me with an auto and home bundle. He was able to provide me with a policy saving hundreds of dollars every month vs my old insurance company. This branch provides quality service and are truly experts in their field."
We responded:
"Thank you for the kind words, Cristina! We are so happy to welcome you to our agency and look forward to serving you in the future. Please don't hesitate to let us know if you have any questions or if we can help in any way!!"
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Harry Yee

October 18, 2025

5  out of  5
rating by Harry Yee
"Noemi did a great job assisting me with my account information and billing process 👍👍👍"
We responded:
"Thank you so much for your wonderful feedback, Harry! We're so happy to hear that Noemi was able to assist you so well with your account. She truly cares about making sure every customer feels supported, and we’re happy that came through to you. If you ever need anything else, don’t hesitate to reach out!"
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Ingrid Lopez

September 30, 2025

5  out of  5
rating by Ingrid Lopez
"Daniel Payne, is the absolute best!!! I drive a Tesla and I had to switch my insurance because State Farm was able to beat my current insurance rate. But it was all thanks to Daniel who is so patient and knowledgeable!!! He explained every little detail about my coverage. I’m so shocked at how great my experience was."
We responded:
"Thanks so much for your awesome review, Ingrid! We’re so happy to hear that Daniel was patient and helpful while guiding you through your Tesla insurance switch. It’s great to know he took the time to explain everything and made the whole process easy for you. That's what we strive for. We really appreciate you choosing us and are always here if you need anything!"
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Lori Nitzschke

September 26, 2025

5  out of  5
rating by Lori Nitzschke
"Everyone is ALWAYS so nice and helpful!! I couldn’t be happier with them!! I am so thankful for everyone at my State Farm Insurance company. Their customer service is superb and if I ever have an issue they always find away to help me out. There is no one better!"
We responded:
"We appreciate you, Lori and working with you is always such a pleasure! We look forward to serving you in the future."
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Doresteen Turner

September 19, 2025

5  out of  5
rating by Doresteen Turner
"Tami has a great team, and very knowledgeable, they listen to your needs. I also had the pleasure of doing business with Devon, he was very professional, and patient. Enjoyed working with everyone in the office, great customer service"
We responded:
"Thank you, Doresteen! It makes us happy to hear that we are meeting your expectations and that you feel that your needs are being met! We appreciate you!"
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Larene Rachiele

September 17, 2025

5  out of  5
rating by Larene Rachiele
"So happy to be with a company close to home and cares about their insurers."
We responded:
"Thank you for your kind words! We're delighted to be your local choice and to provide care and support to our insured clients. It means a lot to us to know that our commitment to your needs makes a difference. We're here for you anytime, stop in and say "hi!""
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Alpha Daramy

August 25, 2025

5  out of  5
rating by Alpha Daramy
"Team Jelinek and Vanessa were a Huge help I’ve been with them for years and beyond happy with their service"
We responded:
"Thank you for the kind words and your continued trust in our team! We are honored to be a part of your journey and truly grateful for the opportunity to serve you. Your satisfaction is drives us every day -thank you for being such a valued member of our State Farm family!"
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Claudia Wolpert

August 1, 2025

5  out of  5
rating by Claudia Wolpert
"Devon was awesome.Explained everything in detail. Was so easy to talk with. You’re lucky to have him working for State Farm."
We responded:
"Thank you for the kind words, Claudia! I couldn't agree more- we know that we are lucky to have Devon on our team and I am so glad that you had a great experience! We look forward to serving you, let us know if you have any questions or if we can help with anything."
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Farhad Yaghmaee

July 25, 2025

1  out of  5
rating by Farhad Yaghmaee
"I was ok with my Agent before last 8 months ago . I had many problems recently. I singed all the necessary documents and gave them the authorization of using my credit card on the due dates, I inform them my speedometer reading by the phone call and also go to their office to double check with themselves, but I still receive phone calls, Emails and even written documents from them that I didn't pay on time !!!!!!!!!!?? And so on. Three days ago after a long call with Tami ( Jelinek) she accepted that all was their fault and apologized to me after they made too much trouble for me! For too much trouble and inconvenience. However how could I trust them , not making more and more trouble again ? Specially when I received the same nonsense letters again and again ???? I am too tired and nervous for these actions. Can't trust their actions and behaviors. I never suggest this agent and branch to anyone else ."
We responded:
"Hi Farhad, thanks for taking the time to leave us feedback. We always want to make our customers' lives easier and strive to make our interactions seamless. It sounds like that wasn't the case for you, please accept our apology!"
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Christine Nguyen

July 22, 2025

5  out of  5
rating by Christine Nguyen
"Devon Black - knowledgeable, thorough, patient, professional, friendly. A+ customer service. He will be getting referral business from me in the future! 7/22/25 updated - once again, Devon comes through! It had to replace vehicles on my policy and Devon made the process as painless as possible, which I 💯 appreciate."
We responded:
"Thank you so much for your thoughtful review, Christine! We appreciate your vote of confidence and the opportunity to serve you!"
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Rizo Customs

July 21, 2025

5  out of  5
rating by Rizo Customs
"👍🏼"
We responded:
"Thank you, Rizo! We are so excited to welcome you as a new customer!"
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DOM D.

July 18, 2025

5  out of  5
rating by DOM D.
"I would like to share my recent dealings with State Farm Insurance, especially with my agent, Devon Black at the West Lake Mead branch. Devon is a true professional who is very knowledgeable and knows how to pass that knowledge to his customers. Needless to say, Devon saved me hundreds of dollars on my home and auto insurance. Great job, thanks."
We responded:
"Thanks for sharing your experience with Devon at our office! We’re so happy to hear he was able to help you save big on your home and auto insurance by bundling. Devon’s great at breaking things down and making sure everything’s clear. If you ever need anything else, just give us a call! We are always here to help."
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Brandon Yamaguchi

July 18, 2025

5  out of  5
rating by Brandon Yamaguchi
"Devon is an amazing Account Representative, you could not ask for better customer service! He got me quoted for a great price and the process was quick and easy. Everyone should give him a call!"
We responded:
"Thanks so much for the awesome review, Brandon! We’ll be sure to pass along your kind words to Devon. If you ever need anything else, don’t hesitate to reach out. Thanks again!"