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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Payne

December 6, 2023

5  out of  5 rating by Daniel Payne
"I am getting a new home built in the Vegas area and contacted Julia for a home quote. She promptly asked me about important details of the home to ensure I was getting the protection I need for the biggest purchase of my life. The price was extremely competitive and I am happy to have Julia as a main point of contact for my home insurance needs, not an 800 number. I’ll be bundling in my auto and umbrella policy as well and am so happy that my insurance is in the right place while I shift my focus onto family and work. Highly recommend you contact Julia at Tami’s agency to get the right insurance plan in place!"
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JF Collins

December 5, 2023

5  out of  5 rating by JF Collins
"I just spoke with Esmeralda at State Farm insurance in Las Vegas. She was so sweet and so helpful. I was able to finish some business over the phone which pleased me so much. It was a pleasure doing business with her and State Farm."
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Larry Klein

November 30, 2023

5  out of  5 rating by Larry Klein
"From the moment I relocated to Las Vegas Tami and her team at State Farm have made me feel welcome by supporting me with their many products and coverages. Their office is a special place with talented people who really get to now their customers. A wonderful experience each time I contact them."
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Xochitl S. Lozano- Donohue

November 29, 2023

5  out of  5 rating by Xochitl S. Lozano- Donohue
"I HIGHLY recommend State Farm Insurance (specially this agency). Their level of service is of high quality, they treat you like family, not just a client. I'm highly satisfied how each time in different occasions they took their time to explain my opinions within different services they provide. State Farm Insurance has given me a HUGE piece of mind for the sake of my children so I can focus on other life matters. Thank you specially to this agency, Tami, Julia, thank you HUGE and last but definitely not least, staff bc you've all contributed to my piece of mind with State Farm Insurance! GRACIAS"
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Sue Bender

November 18, 2023

5  out of  5 rating by Sue Bender
"Tami took the time to meet with me to review my policies. I was thrilled that she was able to find discounts that I was eligible for. It greatly reduced my car insurance bill. That's great customer service in my book!"
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Holly Frost

November 14, 2023

5  out of  5 rating by Holly Frost
"Julie is fabulous!! She is knowledgeable and is willing to share her expertise!! Thank you so much for your time and effort!!! Holly Frost"
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Dan Scarborough

November 14, 2023

5  out of  5 rating by Dan Scarborough
"Tami Jelenicks State Farm office has always treated me right. No hassle claims and prompt service. I appreciate them taking the time to find me a plan to fit my individual needs. Thanks Devon!"
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Roberta Ramos

November 13, 2023

5  out of  5 rating by Roberta Ramos
"Great job helping me with a very specific issue. Polite and supportive. Thank you!"
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Cyndy Wasso

November 7, 2023

5  out of  5 rating by Cyndy Wasso
"Best state farm agents in the city!!"
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Austin Chen

November 4, 2023

5  out of  5 rating by Austin Chen
"Tami and the team are the best! Devon is extremely helpful and very professional. He is super responsive and presented ample knowledge with helping me get everything insured. I highly recommend working with Tami’s team, everyone I spoke to was very friendly and willing to help. I have peace of mind knowing I am covered by this team and they always keep me updated about my policies! I cannot express enough how happy I am switching from my old insurance over to Team Jelinek!"
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Sophie Bennett

November 3, 2023

5  out of  5 rating by Sophie Bennett
"This is the best team! They are so great to work with! They have great customer service and really care about their clients. I couldn’t imagine going with anyone else. Tami and Devon are just the best! I highly recommend them!"
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Nathan Freeman

November 1, 2023

5  out of  5 rating by Nathan Freeman
"Great people, they were very nice and helped me with every question I had."
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Lianet Martinez Fernadez

October 19, 2023

1  out of  5 rating by Lianet Martinez Fernadez
"Good afternoon. I just received the insurance cards for both cars and they only have my name on them, it does not say my husband's name. This is already a lack of respect on your part. I never thought I could have so many problems for something I pay for. I am really frustrated with your service. I have spent up to months without insurance because of you and me without knowing it. Having automatic payments and without having to go through so much. How ugly everything is. What bad service. You don't consider the client. I have been with you for 8 years insuring 2 cars( Suburban RST 2023 and Nissan Rogue start wars edition 2017), a SunTracker boat 2017, a trailer 2017, a 2023 RV (37 ft) 2 houses and yet you don't care. I called by phone, I went in person. I've been waiting for months and I still get the insurance card with just my name on it. I'm tired of you and your bad service."
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Katie Norris

October 2, 2023

5  out of  5 rating by Katie Norris
"Devon was super helpful and explained everything in great detail. Rates are reasonable and everything was super easy! Thank you Devon for making this process seamless."
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rodrigo thomas

October 2, 2023

1  out of  5 rating by rodrigo thomas
"I had to transfer 5 accounts to Tami Jelinek because the previous agent did several mistakes on two of the accounts, Tami after I explained what it needed to be fix on my accounts, she told me to be better for me to go somewhere else, very unprofessional of her, according to the corporation she can not turn people away, I had to transfer the accounts to a different agent since she refused to work on my accounts, do not buy State Farm Insurance from her, go to a different office, different agent. I give her a one star for poor service, and for telling customers to go somewhere else."
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Rick Schweet

September 13, 2023

5  out of  5 rating by Rick Schweet
"Tami and her team are friendly, professional, and knowledgeable. First rate service, highly recommended!"
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Elizabeth Bernstein [Lummis ES]

September 1, 2023

5  out of  5 rating by Elizabeth Bernstein [Lummis ES]
"I am so grateful for Devon and for State Farm. Devon was very helpful. He was patient. Explained everything in great detail. thank you so much Devon and State Farm Insurance."
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Luis Zepeda

August 3, 2023

1  out of  5 rating by Luis Zepeda
"Horrible Customer Service, Vanessa Fuentes has no Idea how to take care of a customer and lies, thanks to her we are going to another Insurance Company, don't go to this office they only want your money. I wat to rate them with a 0 . No respect for seniors."
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Rosie Andrade

June 19, 2023

5  out of  5 rating by Rosie Andrade
"Esmeralda, offered great service & let me know all the information regarding my car coverage, she is very pleasant & informative"
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Steve Meyer

March 14, 2023

5  out of  5 rating by Steve Meyer
"Terrific customer service! Both Devon and Deandra were responsive and more than willing to help! After dealing with other auto insurance providers,they made all the difference in the world!"
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Kobe Maristela

January 23, 2023

5  out of  5 rating by Kobe Maristela
"PHENOMENAL CUSTOMER SUPPORT!!! SHOUT-OUT to Devon! I was able to get support I needed in a flash!"
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Jesus Contreras

October 11, 2022

2  out of  5 rating by Jesus Contreras
"Please fix state farm app for service road side assistance it doesn't give you proper ETA nor drop off location... it makes me upset...."
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Ibrahim Dagher

August 19, 2022

5  out of  5 rating by Ibrahim Dagher
"Many thanks"
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Donna Wade

May 13, 2022

5  out of  5 rating by Donna Wade
"Always helpful and pleasant."
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May 13, 2022

5  out of  5 rating by TERRY GRAHAM
"I’ve been with this particular office with Tami at State Farm for many years. I can’t say enough about their level of professionalism, knowledge regarding insurance, retirement plans etc. There’s a level of ease and comfort I have knowing my home, cars and classic vehicles are covered by this group. I receive regular updates about my coverage and all of my inquiries are explained so I can easily understand them. Tami and the staff at State Farm are amazing!"