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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawanda Holsey

Shawanda Holsey

November 22, 2024

1  out of  5
rating by Shawanda Holsey
"I had a very bad experience with this agency when I moved to Las Vegas in 2020. The customer experience was terrible my rates kept changing with no accidents or tickets and responses to my concerns were not handle properly. I switched agents and have had no issues. They were not a great fit for me personally, they may have restructured the business model. Just wanted to share my experience."
We responded:
"Hi Shawanda, While we would hope that this would never be someone's experience with our agency, I am sure as a small business owner yourself - you remember how difficult it was for small teams during COVID (2020). We love feedback and consider it a learning opportunity. I only wish you would have provided yours sooner. Four years later it is hard for us to know what went wrong."
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Chris Bristol

November 16, 2024

5  out of  5
rating by Chris Bristol
"Recently moved to the area and I made sure to change my agent to Tami based on google reviews. All my State Farm agents in the past considered you as a number and did not even answer emails. With Tami, she actually called me to introduce herself and asked if I had any questions. This shows great service. Highly recommended."
We responded:
"Thank you, Chris! We couldn't be happier to welcome you to Las Vegas and to our State Farm family! I hope you love it here as much as I do!"
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Michael Moorehead

November 14, 2024

5  out of  5
rating by Michael Moorehead
"I just can’t say enough about how courteous and professional Vanessa and the team are at the Jelinek State Farm Agency in Las Vegas. I am so impressed with their outstanding service! Thank you and keep up the good work! MM"
We responded:
"Your kind words mean so much to us! I will be sure to pass them along to Vanessa and the rest of the team. Thank you, Michael! We appreciate you."
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Harold Eisner

October 23, 2024

5  out of  5
rating by Harold Eisner
"State Farm office continues to service my Needs with professional and courtesy service. Prices could be similar elsewhere but would be very reluctant to leave due to their excellent service"
We responded:
"Thank you for taking the time to leave us such a nice review, Harold. We appreciate the opportunity to serve you and look forward to working with you in the future!"
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Lori Nitzschke

October 22, 2024

5  out of  5
rating by Lori Nitzschke
"Everyone is ALWAYS so nice and helpful!! I couldn’t be happier with them!! I am so thankful for everyone at my State Farm Insurance company. Their customer service is superb and if I ever have an issue they always find away to help me out. There is no one better!"
We responded:
"We appreciate you, Lori and working with you is always such a pleasure! We look forward to serving you in the future."
Profile photo of Claudia Kunisaki

Claudia Kunisaki

October 9, 2024

5  out of  5
rating by Claudia Kunisaki
"I just moved to Las Vegas and required car and renter’s insurance. My Hawaii agent referred me to Tami Jelinek, who is an agent here. I was assisted by Devon Black, Insurance Account Representative, who was very knowledgeable, courteous, patient, and answered all my questions. He was able to link into my Hawai’i account, and provide similar coverage for my needs here. Devon went over the breakdown of charges, to include the discounts I was eligible for. He made my experience stress free, and I am so thankful to my Hawai’i agent Marissa Sugano, for referring me to Tami and Devon. They showed me that the “Aloha Spirit” is just as special here, on the “Ninth Island,” as it is back home in Hawaii! Mahalo!"
We responded:
"Aloha Claudia! Welcome to LAS VEGAS and we hope you love it here as much as much as we do! Thank you for choosing our office, my team and I are excited to work with you!"
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Cheridah B

October 8, 2024

5  out of  5
rating by Cheridah B
"I’ve been with State Farm forever and switched over to this office when I relocated from Chicago to Las Vegas in 2018. My agent Tami is so very professional but also has a very down to earth attitude. Her team, Julia and Dan is a reflection of her and bring their A game all the time. They are always willing to go above and beyond to give you the best customer service experience."
We responded:
"We are so glad that you chose our office, Cheridah!! We love getting to work with you - you're the best!"
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Natalya Gudkova

October 8, 2024

5  out of  5
rating by Natalya Gudkova
"Devon Black is the star agent!!!! He is super knowledgeable, patient and understanding. Made the transaction and quotes super easy process. Even with chaos in my home he took the time with me to go over details. Not only that he explained what would benefit better my family in the long run with the car insurance choice. Made it simple. Now I know who to send family and friends to. Thank you Devon!! You rock."
We responded:
"We are so happy that you were satisfied with your experience and felt confident in your choice. That matters to us!! Thanks, Natalya- we look forward to serving you in the future!"
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Erik Weigel

October 3, 2024

5  out of  5
rating by Erik Weigel
"Tami and her team are wonderful, they are so helpful, stay up to date on all your needs, and are always friendly and kind."
We responded:
"Thanks, Erik! Working with our customers is the highlight of our day!"
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Thomas Ashley

September 30, 2024

5  out of  5
rating by Thomas Ashley
"Excellent customer service experience so far. Competitive prices"
We responded:
"Thank you, Thomas! We look forward to serving you in the future."
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Chris Holloway

September 26, 2024

5  out of  5
rating by Chris Holloway
"Always a pleasure talking to and very informative when I need them."
We responded:
"It's our goal to have the information you need - when you need it! Thanks for taking the time to leave us feedback, Chris. We appreciate your business!"
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Jesus Retana

September 24, 2024

5  out of  5
rating by Jesus Retana
"Excelente servicio y muy amable el personal cualquier duda te la responden y siempre buscando lo mejor para uno gracias State Farm 😉💖 thank Vanessa"
We responded:
" ¡Gracias Jesús! Nos importa asegurarnos de que sus preguntas sean respondidas y de que se sienta cómodo y satisfecho con nuestro servicio. ¡Qué tengas un lindo día!"
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Deborah Baker

September 23, 2024

5  out of  5
rating by Deborah Baker
"Devon, was awesome he works for State Farm insurance he looked for ways to save me money, between my car insurance,and my renters insurance."
We responded:
"We want you to have the right coverage, at the right price! Thanks for the nice review, Deborah! I will pass on your kind words to Devon!"
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Jesuse Wilson

September 20, 2024

5  out of  5
rating by Jesuse Wilson
"Very good office staff."
We responded:
"Thank you, Jesuse!"
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Kenya Franklin

September 19, 2024

5  out of  5
rating by Kenya Franklin
"Love my agent!!"
We responded:
"You are the best, thank you Kenya!!"
Profile photo of Helena Desjardin

Helena Desjardin

September 19, 2024

5  out of  5
rating by Helena Desjardin
"Devon was very helpful he answered all my questions, was very patient and got the job done for my auto insurance and home insurance He was very acknowledged I recommend him For any auto or Home Insurance needs. Thank you"
We responded:
"Thank you for taking the time to leave such a nice review! I will be sure to pass your kind words along to Devon!"
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TheRealLaneK

September 18, 2024

5  out of  5
rating by TheRealLaneK
"The team at statefarm was extreamly helpful, not only being the cheapest for a 18 year old male in a big car, but also calling in and making sure I was satisfied with what I was paying for. Thank you statefarm."
We responded:
"Thanks so much! We know that the right coverage, at the right price- is very important. "
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damiso lamb

September 18, 2024

5  out of  5
rating by damiso lamb
"Devon was of great assistance in handly my insurance needs. The service Devon provides is prompt and precise. I will recommend State Farm to my friends and family for future references."
We responded:
"Thank you, Damiso! We consider your recommendation an honor and promise to treat your friends and family as if they are our own."
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David Borgini

September 18, 2024

5  out of  5
rating by David Borgini
"Excellent"
We responded:
"Thank you, David!! "
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Leicey Jacobs

September 18, 2024

5  out of  5
rating by Leicey Jacobs
"My mother and I have wanted a rental property in the Henderson area for some time and finally found the perfect property. We’re from CA, where finding home insurance can be so tough, but we were pleasantly surprised at how easy it was to buy affordable, great coverage for our new investment. Daniel Payne was so informative and patient with us! Highly recommend this State Farm office for a speedy and professional experience!"
We responded:
"Thank you for taking the time to leave us such a nice review, Leicey! We are so glad that you found the perfect rental property and are happy with our services!"
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Ethel L Carter

September 18, 2024

5  out of  5
rating by Ethel L Carter
"The Tami Jelinek team is amazing! Tami has set a culture of being, courteous, compassionate, and professional for this office. This team is authentic and caring in their interactions with clients."
We responded:
"Wow, thank you so much for your kind words! I will be sure to share your comments with the team. We appreciate you, Ethel!! "
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Charles Cavaricci

September 18, 2024

5  out of  5
rating by Charles Cavaricci
"Very professional, always respond quickly excellent e"
We responded:
"Thank you, Charles! We appreciate you!"
Profile photo of Yndira Peredia

Yndira Peredia

September 18, 2024

5  out of  5
rating by Yndira Peredia
"Great customer service."
We responded:
"Thank you, Yndira!"
Profile photo of TERRY GRAHAM

TERRY GRAHAM

August 20, 2024

5  out of  5
rating by TERRY GRAHAM
"I’ve been with this particular office with Tami at State Farm for many years. I can’t say enough about their level of professionalism, knowledge regarding insurance, retirement plans etc. There’s a level of ease and comfort I have knowing my home, cars and classic vehicles are covered by this group. I receive regular updates about my coverage and all of my inquiries are explained so I can easily understand them. Tami and the staff at State Farm are amazing!"
We responded:
"Thank you, Terry! Working with you is always such a pleasure and your vote of confidence means the world to us."
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Maria Hazel Lajada

August 20, 2024

5  out of  5
rating by Maria Hazel Lajada
"Devon was kind and compassionate to what I felt was suitable for me. He took his time and in the end I was pleased and satisfied"
We responded:
"Thank you for taking the time to leave a review, Maria! It makes me so happy to hear that you are pleased with your time spent with Devon today, and we could not be happier to welcome you to our State Farm family!"