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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claudia Wolpert

August 1, 2025

5  out of  5
rating by Claudia Wolpert
"Devon was awesome.Explained everything in detail. Was so easy to talk with. You’re lucky to have him working for State Farm."
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Farhad Yaghmaee

July 25, 2025

1  out of  5
rating by Farhad Yaghmaee
"I was ok with my Agent before last 8 months ago . I had many problems recently. I singed all the necessary documents and gave them the authorization of using my credit card on the due dates, I inform them my speedometer reading by the phone call and also go to their office to double check with themselves, but I still receive phone calls, Emails and even written documents from them that I didn't pay on time !!!!!!!!!!?? And so on. Three days ago after a long call with Tami ( Jelinek) she accepted that all was their fault and apologized to me after they made too much trouble for me! For too much trouble and inconvenience. However how could I trust them , not making more and more trouble again ? Specially when I received the same nonsense letters again and again ???? I am too tired and nervous for these actions. Can't trust their actions and behaviors. I never suggest this agent and branch to anyone else ."
We responded:
"Hi Farhad, thanks for taking the time to leave us feedback. We always want to make our customers' lives easier and strive to make our interactions seamless. It sounds like that wasn't the case for you, please accept our apology!"
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Christine Nguyen

July 22, 2025

5  out of  5
rating by Christine Nguyen
"Devon Black - knowledgeable, thorough, patient, professional, friendly. A+ customer service. He will be getting referral business from me in the future! 7/22/25 updated - once again, Devon comes through! It had to replace vehicles on my policy and Devon made the process as painless as possible, which I 💯 appreciate."
We responded:
"Thank you so much for your thoughtful review, Christine! We appreciate your vote of confidence and the opportunity to serve you!"
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Rizo Customs

July 21, 2025

5  out of  5
rating by Rizo Customs
"👍🏼"
We responded:
"Thank you, Rizo! We are so excited to welcome you as a new customer!"
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DOM D.

July 18, 2025

5  out of  5
rating by DOM D.
"I would like to share my recent dealings with State Farm Insurance, especially with my agent, Devon Black at the West Lake Mead branch. Devon is a true professional who is very knowledgeable and knows how to pass that knowledge to his customers. Needless to say, Devon saved me hundreds of dollars on my home and auto insurance. Great job, thanks."
We responded:
"Thanks for sharing your experience with Devon at our office! We’re so happy to hear he was able to help you save big on your home and auto insurance by bundling. Devon’s great at breaking things down and making sure everything’s clear. If you ever need anything else, just give us a call! We are always here to help."
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Brandon Yamaguchi

July 18, 2025

5  out of  5
rating by Brandon Yamaguchi
"Devon is an amazing Account Representative, you could not ask for better customer service! He got me quoted for a great price and the process was quick and easy. Everyone should give him a call!"
We responded:
"Thanks so much for the awesome review, Brandon! We’ll be sure to pass along your kind words to Devon. If you ever need anything else, don’t hesitate to reach out. Thanks again!"
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Cliff Schechter

July 10, 2025

5  out of  5
rating by Cliff Schechter
"It is not often that the insurance industry is recognized for excellent performance and caring, dedicated service … but today is that day. It is indeed a pleasure to recognize State Farm Insurance's Team Jelinek — lead diligently and passionately by Tami Jelinek — for its consistent ongoing commitment to excellence, professionalism, product knowledge and courteous service. The entire Team follows Tami’s lead and never misses an opportunity to make the experience better for each customer on a daily basis. Calls and messages are answered promptly and the information provided is consistent with that which was promised. In short, this Office delivers quality service and provides much-needed professionalism delivering a wide-range of State Farm products to the Las Vegas community. Proud to provide Team Jelinek with my highest recommendation."
We responded:
"Thank you so much for your wonderful and heartfelt review, Cliff! We are truly honored by your kind words and recognition of our dedication and commitment to providing exceptional service. Our team works hard every day to ensure each customer feels valued and supported, and it means the world to us to know that their efforts have made a positive impact on your experience. Your trust and recommendation inspire us to keep striving for excellence in serving the Las Vegas community. Please don’t hesitate to reach out if you ever need anything — we’re always here to help!"
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Allicia Phillips

July 10, 2025

5  out of  5
rating by Allicia Phillips
"State farm is number one and Tammy is very professional and has great customer service and so is the other employees I really appreciate having State farm on my side I will continue to refer them to other people as well"
We responded:
"Thank you so much for your recommendation and trust in State Farm- and our team! We appreciate you, Allicia!"
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Chazzy Orozco

June 26, 2025

5  out of  5
rating by Chazzy Orozco
"Tami is always helpful and provides great customer service. Highly recommend"
We responded:
"Thank you Chazzy! You're the best!!"
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Adolfo Gonzalez

June 26, 2025

5  out of  5
rating by Adolfo Gonzalez
"Always helping out with what ever we come in with. Great smiles. You know with all that is going on in world, its nice to know feel there are people you can trust and have your back (policies you feel safe with). Thanks."
We responded:
"It is such a pleasure working with you Adolfo! Thank you for being a part of our State Farm family!!"
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Alex cassidy

June 21, 2025

5  out of  5
rating by Alex cassidy
"I was thinking about looking for some work in Nevada, and wanted to check and see what my insurance would look like there. I heard Nevada rates can be high but Danny was able to quote me a great auto policy that was within budget! I appreciate having a contact who knows the market in the city and can make educated suggestions."
We responded:
"I am so glad that Danny was able to help you get the right coverage, at the right price! We are always happy to go over your policy options, until we get to a comfortable spot. Thanks for leaving such a nice review, Alex, it truly makes our day!"
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David Ufer

June 12, 2025

5  out of  5
rating by David Ufer
"Quick easy and professional"
We responded:
"Thank you, David!!"
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Christine Nugent

June 6, 2025

5  out of  5
rating by Christine Nugent
"I worked with Vanessa and she was outstanding. Knowledgeable and proactive. Really great to work with and made the entire process very easy."
We responded:
"Thank you, Christine! I am so glad to hear that you had a great experience with Vanessa and our office. Thank you for taking the time to leave us a review and for the kind words, we appreciate you!"
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Howard White

June 3, 2025

5  out of  5
rating by Howard White
"Excellent caring staff and reasonable pricing. I have been insured with State Farm for 53 years!"
We responded:
"We can't thank you enough for your kind words and loyalty to State Farm for 53 years! It means the world to us! If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to help!"
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Carly Parmer

June 1, 2025

5  out of  5
rating by Carly Parmer
"Upon receiving some recent great news, I knew I needed to get a life insurance policy set up. Danny set me up with just the right plan that was well within budget for me and my growing family. I thought this would be confusing and difficult but he made it super simply and easy for me! If you’re a parent, you need term life insurance!! This office made it very easy and affordable to set up."
We responded:
"Hi Carly! I am so glad to hear that Danny was able to guide you through the life insurance process and simplify things. That is our goal, and what we are here to do. Congrats on the growing family!"
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Scoreggia Puzzolente

May 23, 2025

5  out of  5
rating by Scoreggia Puzzolente
"Vanessa was thorough and efficient in adding my auto insurance to my existing home insurance at the best rate. Good work!"
We responded:
"Thank you Scoreggia for taking the time to leave such nice feedback for Vanessa! I will be sure to pass your kind words on! We appreciate you!"
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Tiffany N

May 9, 2025

5  out of  5
rating by Tiffany N
"I recently thought about moving to Vegas for work, so I contacted this office to figure out what the insurance prices would be and they were so helpful! Danny explained that the rates are a bit higher in this state, so we went through every coverage and discount possible and got to a price that sounded affordable to me. Usually when I talk to insurances they don’t actually try and help, but I felt this office was genuinely trying to find something that works for me. I definitely plan to use this State Farm office if do end up moving!"
We responded:
"Thank you for your kind review! We're so glad to hear that Danny was able to assist you in exploring your insurance options for your potential move to Vegas. Our team is committed to providing personalized service and finding the best solutions for our clients, so it's great to know you felt genuinely supported during the process. We look forward to helping you with your insurance needs, whether you decide to move or not. Please don't hesitate to reach out if you have any more questions in the future. Safe travels and best of luck with your decision!"
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Carol Telles

April 17, 2025

5  out of  5
rating by Carol Telles
"I have been with Tami with State Farm for more than 15 yrs and I love everything about her and her team"
We responded:
"Thank you so much for the kind words and for taking the time to leave a review! We really appreciate you, and your loyalty to State Farm over the years. You are the best!"
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Brian Horner

April 16, 2025

5  out of  5
rating by Brian Horner
"Well informed professional interactions and partnering to get me the best deal. Been a loyal customer for last 50 years!"
We responded:
"Thank you for taking the time to leave a review about your experience with State Farm. We truly appreciate your loyalty and trust in our services for the past 50 years. It's customers like you that motivate us to continuously improve and provide the best possible insurance solutions. We are thrilled to have had the opportunity to serve you for such a significant amount of time, and we are grateful for your continued support. If there is anything else we can do to enhance your experience or address any concerns you may have, please do not hesitate to reach out to us directly."
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Armando Sandoval

April 16, 2025

5  out of  5
rating by Armando Sandoval
"Julia took care of my questions and payment, nice and easy."
We responded:
"Thank you for your kind words, Armando! We're so happy to hear that Julia was able to assist you with your questions and payment in a smooth manner. Our team strives to provide excellent service, and it's always great to know when we succeed. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!"
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Dennis Eck

April 2, 2025

5  out of  5
rating by Dennis Eck
"Really helpful service."
We responded:
"I am so glad to hear that, Dennis! Thank you for taking the time to leave us a review!"
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Bill Costantini

March 22, 2025

5  out of  5
rating by Bill Costantini
"We have been with Tami Jelinek for over 10 years, and she has been saving us money from Day One on our Auto, Home and Life policies. She is very knowledgeable, professional and courteous, and always answers any questions we may have promptly and thoroughly. We highly recommend Tami for anyone seeking any insurance policies."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that we have been able to provide you with the right coverage, at the right price. Working with customers like you is the highlight of our day! We appreciate your recommendation and look forward to continuing to serve you and your insurance needs."
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Jim c

March 22, 2025

5  out of  5
rating by Jim c
"Tami, took her time and explain each plan and what they cover and does not cover."
We responded:
"Thank you for your kind words! Our team is dedicated to ensuring that our clients fully understand their options. If you have any more questions or need further assistance, please don't hesitate to reach out!"
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Stacey Stevenson

March 13, 2025

5  out of  5
rating by Stacey Stevenson
"So impressed with their service, as a life long customer of statefarm my out of state transfer has been seamless. Julia Tammy and the rest of the crew have always gone above and beyond to accommodate all my last minute requests."
We responded:
"We know you need what you need, when you need it! We are so glad that you chose our office. Thank you, Stacey!"
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Veronica Ting

March 13, 2025

5  out of  5
rating by Veronica Ting
"Vanessa was nice, friendly and professional. She took care of my concerns and follow up swiftly."
We responded:
"Thank you, Veronica! We appreciate you!"